Emergency plumbing repairs
Burst pipes, overflowing tanks and broken stop taps — answered in minutes, 24 hours a day.
From £89Details
Gas Safe registered · 5129844.9/5 from 380+ local reviews
Bristol plumbers for the jobs that cannot wait.
Leaks, burst pipes, dead boilers and bathroom refits across Bristol and Bath. Fixed prices agreed before we start, polite engineers, and a 24-hour line answered by a real plumber.
- 60-minute response
- Average emergency arrival across the city.
- 12-month guarantee
- On every repair and installation we complete.
- 24/7 emergency line
- Nights, weekends and bank holidays covered.
When you call us
Engineers available now- 01You call or send the formA plumber answers, not a call centre. We ask the questions that avoid a wasted visit.
- 02We agree a fixed priceDiagnosis, options and a written price you approve before any work starts.
- 03Fixed, tested and cleaned upQuality parts, everything tested, and a guarantee that lasts twelve months.
Emergency right now?0117 456 7999
Gas Safe registered£2m insuredWhich? Trusted TraderWorcester accreditedVaillant Advance installerSee everything we cover
- 12 yrs
- Trading in Bristol
- Family run since 2013
- 4,800+
- Jobs completed
- Homes, landlords and shops
- 4.9/5
- Customer rating
- From 380+ local reviews
- 60 min
- Emergency response
- Average across the city
What we do
Plumbing and heating handled end to end
From a dripping tap on a Tuesday morning to a whole heating system in a renovation — one team, one point of contact and a price you agree before we start.
Boiler repairs & servicing
Gas Safe engineers for no-heat, no-hot-water and annual boiler servicing.
From £94Details
Boiler & radiator installation
New boilers, full central heating and radiator upgrades fitted with a 10-year guarantee.
From £1,950Details
Leak detection & pipework
Hidden leaks found with thermal and acoustic tracing instead of unnecessary digging.
From £140Details
Bathrooms & kitchen plumbing
Fitting out bathrooms, kitchens and utility rooms — from a tap swap to a full refit.
From £110Details
Blocked drains & CCTV surveys
Drains cleared, jetted and inspected with a camera survey and a plain-English report.
From £120Details
Why Northline
The things customers tell us actually matter
Twelve years of local work has taught us people want three things: someone who turns up, a price that does not move, and a job done properly the first time.
Gas Safe registered
Every gas job is carried out by a Gas Safe registered engineer. Registration number shared on request.
Fixed prices, no surprises
You approve a written price before we lift a tool. The number does not change unless the job changes.
On time, or we call you
Two-hour arrival windows and a text when we are on the way. If we slip, you hear it from us first.
12-month workmanship guarantee
Parts are covered by the manufacturer and our own labour is guaranteed for a full year.
Tidy tradespeople
Dust sheets, shoe covers and a full clean-up. Your kitchen looks the way we found it.
Real people on the phone
No call centres. You speak to the same small office team that schedules the engineers.
How it works
Four steps, no guesswork
You will always know what is happening next, who is coming, and what it will cost. No mystery invoices and no waiting around for a call back.
- 01
Tell us what is happening
Call, WhatsApp a photo, or send the quote form. We ask the right questions up front so the first visit counts.
- 02
Free assessment and fixed price
We attend, diagnose and give you a written price with the options explained — no obligation to book on the spot.
- 03
Work carried out properly
We protect the workspace, use quality parts, and test everything before we pack the van. You get photos of the finished job.
- 04
Aftercare you can call on
A 12-month workmanship guarantee, plus reminders when your boiler service or gas safety check is due again.
Local reviews
Rated 4.9 out of 5 by Bristol homeowners
Landlords, families and businesses across the city keep our number on the fridge. Here is what a few of them said after we left.
“Our boiler died on the coldest weekend of the year. Northline answered at 7am on a Sunday, had us warm again by lunchtime and charged exactly what they quoted.”
“We manage fourteen rental flats and Northline handle every call-out. Reports arrive the same day and the paperwork keeps our compliance completely up to date.”
“The leak was under the kitchen floor and two other plumbers wanted to dig it up. Northline traced it with a camera, lifted one tile, and fixed it.”
“New boiler, three radiators and a smart thermostat, all done in two days. They laid dust sheets over the whole hallway and you would never know they had been here.”
“Our bathroom was refitted while we still lived in the house. Neat, patient and genuinely good with the tiling around the shower waste.”
“Clear pricing, no upselling. They serviced our old boiler and told us honestly it had another three years in it rather than pushing a replacement.”
Prices and plans
Straightforward pricing, agreed up front
Repair visits are charged at a fixed first-hour rate with parts approved before fitting. Regular customers save more with the home care plan.
Standard call-out
£89
first hour, parts quoted separately
Weekday visits for leaks, taps, toilets, radiators and general plumbing faults.
- Arrival window of two hours
- First hour of labour included
- Parts priced and approved before fitting
- Written summary of the work done
- Card or bank transfer on the day
Home care plan
£16
per month, cancel any time
For homeowners who would rather not think about their boiler until it needs a service.
- Annual boiler service included
- Priority booking for breakdowns
- 10% off all repair labour
- No call-out fee on plan repairs
- Frozen pipes and no-heat cover
- Reminders before service is due
Landlord & business
Custom
priced per property or per site
Portfolios, letting agents and commercial premises needing reliable turnaround.
- Gas safety records issued same day
- Tenant booking handled directly
- Fixed rates across your portfolio
- Consolidated monthly invoicing
- Emergency cover for contract holders
- Preferred slots over peak season
Where we work
Local to Bristol, and quick to get to you
Our vans are based in Bedminster, which keeps response times short from the city centre out to the surrounding towns. If you are inside our patch, we will usually be with you the same day.
Average 60-minute emergency arrival across Bristol, with two-hour windows for planned work.
Covering roughly 20 miles of Bristol, BS3 4QA and beyond, including Bath and North Somerset.
Service area
Towns and neighbourhoods we cover weekly
- Bristol city centre
- Bedminster
- Clifton
- Redland
- Bishopston
- Fishponds
- Horfield
- Southville
- Ashley Down
- Bath
- Keynsham
- Nailsea
- Clevedon
- Portishead
- Thornbury
- Yate
Not on the list? Call us anyway — we travel further for installation work and landlord contracts.
Questions
The things people ask before booking
If your question is not here, call us and ask. We would rather spend five minutes on the phone than send an engineer to the wrong job.
0117 456 7890Prefer to write it down? Send a quote request.
Do you charge for call-outs or quotes?
Quotes for installation work are free. Repair visits carry a fixed £89 first-hour rate which we tell you before booking, and parts are always approved by you first.
How quickly can you get to an emergency?
Our average arrival across Bristol is around 60 minutes for a burst pipe or no-heat call, 24 hours a day. You speak to a plumber on the first call, not a script.
Are you Gas Safe registered and insured?
Yes. Every gas engineer on the team is Gas Safe registered, and we carry £2m public liability insurance. Certificates are available on request.
Which areas do you cover?
Bristol and the surrounding towns — Bath, Keynsham, Nailsea, Clevedon, Portishead, Thornbury and Yate — plus anywhere within roughly 20 miles of Bedminster.
Do you offer emergency cover at weekends?
We run an on-call rota for weekends, bank holidays and overnight emergencies. Out-of-hours rates are quoted on the phone before an engineer sets off.
What payment methods do you accept?
Card, bank transfer and cash, taken on completion for repair work. Larger installations are invoiced with a deposit to secure parts and a balance on handover.
Ready when you are
Water where it should not be? Let us take it from here.
Tell us what is going on and we will give you a clear price, a realistic arrival time and an engineer who knows what they are walking into.
- 60-minute average emergency response
- Gas Safe registered engineers
- Answered by a plumber, day or night